This involves opening of an account where none has existed before.

Requirements

Landlords

  • A Copy of Your National Identification Card (ID)
  • A Copy of Your PIN Certificate
  • A Copy of your Alternative Contact Person’s ID Card

  Tenant

  • A Copy of Your National Identification Card (ID)
  • A Copy of Your PIN Certificate
  • A Copy of your Alternative Contact Person’s ID Card
  • Tenancy Agreement

  Requirements for Companies & Institutions

  • Copy of certificate of incorporation
  • Copy of Your PIN Certificate
  • A Copy of the Alternative Contact Person’s ID Card

Installation charges depends with the meter sizes as follows:

  • ½” to ¾” – Ksh4,000;
  • 1” to 2” – Ksh7,500;
  • 3” to 4” – Ksh15,000 additional to the deposits as specified below;

Type of connection

Water deposit charges

Domestic

2000

Shops and offices

5000

Water kiosks

10000

Gazetted Hotels

15000

Industrial user

30000

Bar & Restaurants

8000

Construction

Single

30000

Large

30000

Hospital

30000

School /universities/colleges

15000

Health Centre & Dispensaries

5000

This involves acquiring extra water meter where connection had already been done earlier.

Requirements

Landlords

  • A Copy of Your National Identification Card (ID)
  • A Copy of Your PIN Certificate
  • A Copy of your Alternative Contact Person’s ID Card

  Tenant

  • A Copy of Your National Identification Card (ID)
  • A Copy of Your PIN Certificate
  • A Copy of your Alternative Contact Person’s ID Card
  • Tenancy Agreement

  Requirements for Companies & Institutions

  • Copy of certificate of incorporation
  • Copy of Your PIN Certificate
  • A Copy of the Alternative Contact Person’s ID Card

Installation charges depends with the meter sizes as follows:

  • ½” to ¾” – Ksh4,000;
  • 1” to 2” – Ksh7,500;
  • 3” to 4” – Ksh15,000 additional to the deposits as specified below;

Type of connection

Water deposit charges

Domestic

2000

Shops and offices

5000

Water kiosks

10000

Gazetted Hotels

15000

Industrial user

30000

Bar & Restaurants

8000

Construction

Single

30000

Large

30000

Hospital

30000

School /universities/colleges

15000

Health Centre & Dispensaries

5000

This involves change of account details from a previous tenant to a new tenant/user.

Requirements

Landlords

  • A Copy of Your National Identification Card (ID)
  • A Copy of Your PIN Certificate
  • A Copy of your Alternative Contact Person’s ID Card

  Tenant

  • A Copy of Your National Identification Card (ID)
  • A Copy of Your PIN Certificate
  • A Copy of your Alternative Contact Person’s ID Card
  • Tenancy Agreement

  Requirements for Companies & Institutions

  • Copy of certificate of incorporation
  • Copy of Your PIN Certificate
  • A Copy of the Alternative Contact Person’s ID Card

Installation charges depends with the meter sizes as follows:

  • ½” to ¾” – Ksh4,000;
  • 1” to 2” – Ksh7,500;
  • 3” to 4” – Ksh15,000 additional to the deposits as specified below;

Type of connection

Water deposit charges

Domestic

2000

Shops and offices

5000

Water kiosks

10000

Gazetted Hotels

15000

Industrial user

30000

Bar & Restaurants

8000

Construction

Single

30000

Large

30000

Hospital

30000

School /universities/colleges

15000

Health Centre & Dispensaries

5000