It was a colorful cocktail event on the night of March 25, 2021 as we celebrated the successful calibration of our water meter test bench laboratory. KIWASCO had just received the Accreditation Certificate from the Kenya Accreditation Service (KENAS) upon satisfying the requirements of ISO/IEC/ 17025:2017 for the competence of testing and calibration laboratory.
The event was graced by the City Manager of Kisumu Mr. Abala Wanga among other dignitaries both Nationally and from the Lake Region. The Governor of Kisumu County Prof. Anyang’ Nyong’o sent a congratulatory message that was published as part of the newspaper supplement on the day’s Standard Newspaper.
The Managing Director, Mr. Thomas Odongo said that with the calibration, KIWASCO now meets international standards which give comfort to users of water meters in East Africa to use this facility for meter testing, calibration and training. He said, “This will take our customer experience to the next level in terms of improving the billing accuracy and collection efficiency. He added that with the accreditation of this facility in Kisumu, users from the Lake Region Economic Bloc no longer have to travel to Nairobi or Nyeri for such services but easily get it in Kisumu.
On the other hand, the Chairman, Board of Directors Mr. Vinod Patel praised the company on the great strides it has made against a backdrop of turmoil in the past year following the Covid-19 pandemic. He said, “Such an initiative is an indicator of the huge potential the company has and the zeal to enhance efficiency of service delivery to its customers”. Getting our meter test bench calibrated by KENAS has positioned KIWASCO on the global arena and consequently, the Company needs to strive and meet the expectations that come with it. With our competent staff, able leadership and commitment, we are upto task. Much appreciation goes to all who made this accreditation process a reality.